Svenska
    Array ( [sv] => Array ( [code] => sv [id] => 51 [native_name] => Svenska [major] => 0 [active] => 1 [default_locale] => sv_SE [encode_url] => 0 [tag] => sv [missing] => 0 [translated_name] => Svenska [url] => https://www.greenhatpeople.com/sv/blog/casestudies/nordea/ [country_flag_url] => https://www.greenhatpeople.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/sv.png [language_code] => sv ) [no] => Array ( [code] => no [id] => 39 [native_name] => Norsk [major] => 0 [active] => 0 [default_locale] => nb_NO [encode_url] => 0 [tag] => no [missing] => 0 [translated_name] => Norskt [url] => https://www.greenhatpeople.com/no/blog/casestudies/nordea/ [country_flag_url] => https://www.greenhatpeople.com/wp-content/plugins/sitepress-multilingual-cms/res/flags/no.png [language_code] => no ) [en] => Array ( [code] => en [id] => 1 [native_name] => English [major] => 1 [active] => 0 [default_locale] => en_US [encode_url] => 0 [tag] => en [missing] => 1 [translated_name] => Engelska [url] => https://www.greenhatpeople.com/ [country_flag_url] => https://www.greenhatpeople.com/wp-content/uploads/flags/int-big-flag.png [language_code] => int ) )
Onboarding Games
Our Technology
Contact

Nordea

Varmt välkomna att ta del av de case och lärdomar som vi har samlat på oss under åren! Vi hoppas här kunna bidra med en del inspiration.

Creating a better understanding of coaching & feedback procedures

At a national meeting for branch office managers from the retail banking division, Nordea wanted managers to get a thorough understanding of the internal coaching & feedback procedures, including harmonizing the company employee rating standards.

A number of training areas were created, each designed to allow teams to really practice the skills hands-on. A tablet gave instructions and guided the teams to the locations simultaneously. Analogue and digital tools were used throughout the day. The training areas were:

COOPERATION – Tested cooperative skills through a tough business game.
CLIENT MEETINGS – Watched films from client meetings & practiced giving feedback.
GOALS – Used the SMART model and practiced setting goals in a structured way.
RATING STANDARDS – Work shop about setting a company wide employee rating standard.

Kom i kontakt med oss

[contact-form-7 404 "Hittades inte"]
Kontakta oss

Jag vill veta mer

[contact-form-7 404 "Hittades inte"]