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Case Studies

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Hvad betyder en produktlancering for alle involverede parter?

For at få en dybere forståelse af, hvad lanceringen betyder ikke kun for Gileads medarbejdere, men også for andre interessenter; læger, patienter, samfund mv. Løsning: “Delte erfaringer”.

Holdene besøgte to hospitaler og en non-profit organisation og mødtes med interessenterne der.Mellem besøgene deltog holdene i workshops på konference centeret, der relaterede til deres egne oplevelser. Udover workshops blev energiniveauet øget med sjove udfordringer og opgaver undervejs.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!

Customer Centricity

Understanding what a product launch meant to all the stakeholders

To get a deeper understanding of what the launch means not only to Gilead employees, but to other stake holders; doctors, patients, society etc. Solution”Shared experiences”. The teams visited two hospitals and a non profit organisation and met with stakeholders there.

Between the visits the teams participated in work shops back at the conference center, relating to their own experiences. In addition to the work shops, fun team challenges were completed to boost energy levels and and a bit of fun.

I want to know more!